Thumbnail of user ryand28

Ryan D.

Contributor Level

Total Points
85

1 Review by Ryan

  • Grubhub

7/4/15

ABSOLUTELY HORRIBLE experience. Adjusted filter to places that were open in Chicago (it was around midnight) and delivered. Pizza place popped up - put my order in, charged me $40 - waited an hour an a half, look for help on GrubHub, their site redirects you to call the restaurant directly - guess what - they closed at 11PM. Awesome. Not being able to leave the house, I called GrubHub - 30 minute wait, no answer - BUT HEY, they let you chat online with a HUMAN as I read "you are ticket #88" What? 88 people ahead of me? I figured they can just refund me tomorrow, I'll order something else. Order something else from a local pub - says it's going to be 90-120 minutes for a wait AFTER I already put my order in of $40 this time. Seriously - what a JOKE. So here I am, could have been in bed by now... WAITING for an order. I will NEVER use GrubHub again. This has been the WORST experience with the food industry in my life. Learn to run a business, you pricks.

Ryan Has Earned 5 Votes

Ryan D.'s review of Grubhub earned 5 Very Helpful votes

Ryan hasn’t received any thanks yous.

Ryan doesn’t have any fans yet.

Ryan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user malloneegold
Bill M. reviewed Grubhub
4/12/24

I made the mistake of using Grub Hub again. Every time I do, the delivery time changes several...

Thumbnail of user maryhadalillambpie
MO g. reviewed Grubhub
4/5/24

This is the complaint I made to the BBB about my GrubHub order I placed today: I was charged...