Ruta S.

It was my first time ordering stuff with JJhouse, when I placed order for my wedding dress. I placed order on 19 June late evening and next day I got confirmation of my order, and what more surprising they kept me updated not only in my order progress but as well give me info of any extras I might need to go with dress. It was so easy to deal with them and get replies to all my questions. And I got my dress delivered on 2 July. It was so quick only 12days I was amazed by that. I am recommending JJHouse to all my friend an family members. If they made my wedding dress as perfect as they have pictures on site I am confident to say that that they do perfect quality to all items they provide.

This web site was my worst nightmare. I ordered my wedding dress, which suppose to be very beautiful. Not only I got my dress two and half weeks later but it was a most horrible dress I ever seen in my life. I got it so late that I was depressed cry for couple days and went looking for other web sites to get my dress and started to file return to diydress.co.uk and then I got email from them telling me that I wont get any returns and they wont give my money back and if I don't like something about dress bring it to tailors and fix it my self. I could not believe ignorance of those people, as far they have you money they do not care what you think about them. Then I realised that the pictures they have on there website of dresses they do is just copied from original designers sites and they have no ideas how to make them, and not only that they will tell you that everything if perfect for them and no money back and as well I was offered to sell it eBay or on any other site as they wont take it back. Dress I so on them web site and that I got in delivery bag was 2 different dress and the one I had in my hands was so horrible made that you cant even fix it and apparently Diydress do not care about there clients.