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Be careful on renewal date. They will renew your subscription even though it is not authorized. There is no way to get your credit card info off their site. Somehow they renewed it even though they didn't have updated card info (new billing address or expiration date). I was able to chat with someone who said they would refund my credit card in a few business days. Am waiting to see if that happens. They told me they supposedly send out renewal notices via e-mail 2 weeks in advance, and that my notice must've gone to spam. I did not receive any notification even though I checked my spam box.
Ruth P.'s review of FlexJobs earned 36 Very Helpful votes
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Dear Ruth, your refund has been processed from our end.
I do want to clarify though that we did not renew your subscription without authorization. You gave your authorization during the billing process (we state several times throughout the registration/billing process that your subscription will be automatically renewed, and we also provide information and links on how to change that if you would like from within your Account Information area).
We are upfront about our business model throughout our site (subscriptions typically do auto-renew), and we also offer direct and instant access for users to change their settings so that their account can instead "expire" at the end of their current subscription if they prefer at any time.
We're sorry that you didn't read those options during the registration/process, however, and we hope you are satisfied with the end result (of course, when you see the refund go through on your end, if it hasn't already).
Thank you for using FlexJobs, and we wish you all the best.