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Ruth M.

Contributor Level

Total Points
84

1 Review by Ruth

  • EricDress

7/7/14

DO NOT BUY FROM ERIC DRESS.

First of all they are located in China, so if you have a problem with the order there is virtually no recourse.

I ordered two dresses from this company. I received a note from them saying that one of the dresses was out of stock. I inquired as to when it might be back in stock. They said it would not be, and they asked that I pick another dress. I was not able to find another dress, I asked for a refund.

Then the dress that they did send was sent as a UK 12 instead of a USA 12. The order form indicates sizes in USA, so why would I get a UK size? I asked if I could return the dress for the correct size. I had to go through PayPal to get an address. PayPal did "try" to get a resolution in the matter but I had to give up getting a partial refund to get the address to send the dress back for the correct size.

Which I was just informed that since the company never receive the dress in China (meaning it may have been delivered but they refused to accept). I will not get another dress or any refunds. Lesson learned

EXTREMELY DISAPPOINTED!

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ericdress e. – EricDress Rep

Dear my friend:
I'm so sorry that you have met so many pleasures. But could you offer us your order number so that I can help you check the details with my workmates.And we provide refund&returns, so please read the following policies with the link below:
http://www.ericdress.com/help/1Tracking-information-is-unavailable-67.html#detail1
We will try our best to solve your problems and please believe us to make the shoppnig be better.
If you have any questions about us, please write to me here:reviews@ericdress.com or service@ericdress.com.Thank you for your feedback and may you have a nice day!
Ericdress

Ruth Has Earned 4 Votes

Ruth M.'s review of EricDress earned 4 Very Helpful votes

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