I am shocked. You need to put the item like it is. I paid for a broom which looked like a regular broom. I got it and it's a childs broom. Very disapointing.
Next item you had was legal pads. They came and they were note pads. Very disappomting.
Back months ago, I sent an item back by UPS and I have not heard a word from them. It was a turkey fryer which I paid over 100.00 for and they know nothing about it. I didn't open it, just returned it by UPS. So I don't have any paper work. I bought it back in November.
I have got several items which I usually end up paying for and they aren't as you see them on DD. They are like a childs instead of an adult.
For the most part tho, I have been completely happy with you, expecially the shipping is very quick.
I need to find out where my money is for that Turkey Fryer.
Hi Ruth,
I'm sorry to hear you did not notice the item descriptions and therefore were surprised with the items you received. The item descriptions are pulled directly from our supplier and if you go back to review the descriptions you'll see it is a lobby/toy broom with a 39 inch wood handle and a set of six 5x8 inch note pads with legal ruling.
As for the Turkey Fryer, when you asked us about this it looks like we replied back with instructions to simply return this to your local Best Buy and they'd provide you with a refund or store credit. I'll be happy to have this looked into further for you and have our customer support team reach out to you.
Sincerely,
Dave