Russell R.

I think your shipping charge is excessive. It should be a charge of $10 at the most.

I was sent a real nice email of clearance items. I went through and picked several items to buy just to find out nothing was in stock. Then today 9/7/15 I get an email reminding me that my cart will expire. I checked my items and they still were not in stock.

I ordered 3 24" bar stools, simple enough. When I received the stools they were in 3 separate boxes. I took them into my garage and assembled them. When I took them in and placed them at the bar I found that they were 30" high instead of 24" high. I contacted the company and explained my problem and they did offer to return them and ship me out new ones. Now that would have me preparing them for return. Making myself available for a return delivery truck. Waiting on the new stools to be shipped. Assembling the new stools and disposing of all the trash. To save me all of this work I was offered a credit of $5 per stool. I still had to cut off the legs of three stools or take them to a cabinet shop to have them cut. What a lousy way to do business.