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R D.

Contributor Level

Total Points
80

1 Review by R

  • LiveCareer

12/7/15

This site is a rip off. Do not provide them with your credit card information!

Update to review: The company did end up contacting me and offered to refund the amount they posted to my card. I did incur some insignificant international VISA charge but at least they did the right thing for me on the larger amount. I do appreciate that.

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Laura T. – LiveCareer Rep

We are very sorry you feel this way about our company. As any other company we have our terms and conditions available to customer to see before purchasing the service as well we give the client the ability of using our builder for free with the ability of seen the final result and as well be able to download the content in a. Text format. However in order to use our templates and designs as well the premium futures we have the different subscriptions plans that give you 14 days of access for a current initial amount and we have 4 different statements that indicate the terms and conditions of use of the service and the auto renewal of the subscription if it's not canceled during the 14 days period. We are very sorry that you have a bad experience with our service we are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com

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