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Contact you right away before sale, after sale take more than 24hrs to reply email. And you want exchange they have a whole lots of reasons. Tell you to better resale or give to a friend, then order another one. No way. I dont want lose more $. My wedding dress the lace is on one side, other doesn't have, whose gonna wear a funny dress. Stupid. Lost the money for lesson
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Dear Ruby,
Thank you for sharing your experience with us. I am so sorry to hear that you had an unpleasant experience with us. Please kindly note that we totally allow customers to exchange items that they are not satisfied with. I have informed your exclusive customer service the problem you have met with, and we will try hard to solve your problem as soon as possible! Thank you so much for your cooperation!