There used to be a time when Walmart was AMAZING. I would always say it was better than going to Nordstroms or some other fancy store. Not so much anymore.
One of the MAIN problems is Walmart DOES NOT allow anyone to compliment their employees. Back when Walmart was amazing and fantastic, I remember spending hours and hours writing several compliments about individual employees at one time or another.
I would email them or snail mail the compliments to District Managers or to Corporate hoping to get the compliment into someone's hands who would at the very least tell the employee they got a kudos from a customer. But each and EVERY time (upon my revisit) I would ask the employee if they were told of my letter. Each and EVERY time I was told they had heard nothing of it.
After a while I just gave up and stopped writing kudos. It was a waste of my time. I guess the REALLY outstanding employees just felt it was also a waste of their time too. Most of them over the years have moved on. I don't see them in Walmart anymore. The few I still see around have changed. Oh they still do their jobs... but there isn't that extra going out of the way for the customer anymore.
Maybe this is what Walmart wanted in the first place. Maybe Walmart wanted them to be more like robots that just do their jobs and shut up. But, I miss the days when I would feel special just by going to Walmart.
I used to go there with any extra cash I had and buy all my items there. I would go there and buy stuff when I didn't need anything at all. I just liked going. It was a fun experience.
Now, I only go to Walmart for the necessities. I spend my fun cash at Best Buy and Ashley's Furnature and now online at SammyDress and Alex NLD. In the past, Walmart would have gotten every penny because, at that time, my family and I didn't shop anyplace else... ever.
I learned a long time ago that people are not always motivated by money. A LOT of people are motivated by appreciation. If Walmart top brass could have passed on the compliments from me and other customers, I believe it would still be the awesome place it once was. Now it is just ehhh OK and that is a darn shame.