roy t.

I purchased a 2011 Windsor knight bike in may of 2011.

When i ordered my bike i got a fast email response confirming my order.
I ordered my bike on a Thursday evening and the bike arrived at the UPS terminal the following Wednesday evening. I picked the bike up at the terminal so i could inspect for damage. The bike box was somewhat beat up and i got lucky my bike was not damaged. I wish they would choose a different shipper because ups has damaged a LOT of my stuff over the years.

The bike assembled easily. All i really had to do was bolt on the handle bars and wheels. All of the cables were adjusted properly. I had to air up the tires. I set them at the max sidewall recommended pressures.
I took the bike for a short drive around the parking lot at work. I ran over a small pot hole and got 2 instant flat tires. After checking them i found both inner tubes were blown out at the factory seam, cheap inner tubes. 2 NEW quality inner tubes on my dime and the problem was solved.

When i had the rear tire off i checked the cassette to see what gears it had. The bike was listed as having a 12-26 10 speed cassette and the bike had a 11-28. Emailed bikes direct and they basicly told me they don't build bikes they just sell them so there was nothing they could do. After buying the correct cassette, on my dime again, and installing it i found my bike was delivered with a 105 cassette instead of what i thought should have been a ultegra.

After riding 700 miles on this bike it is a OK bike and worth the $900 i paid for it. Especially for the Vuelta PRO wheel upgrade. But it being advertised as good as a TREK bike. There is NO WAY it's the same quality as one. The bike is at least 2lbs heaver than a trek 2300 they compaired it to. The finish quality is not even close to a trek. A trek has better welds and the paint is of better quality. The bike has ultegra components but i think they are seconds or cheap copies. They work OK but my friends ultegra shifters on his Trek work better. And YES i have taken my bike to a bike shop for a tune up but the shifters don't work as good as the ones on my friends bike.

All in all the bike is a OK value for the money. But in a few years i plan on purchasing a different road bike. Will buy a it from bikes direct? Maybe but it won't be a Windsor or another off brand name, it would probably be a motobecane.