I ordered a tablet, expedited delivery 3-7 days.
After 3 days I received order sent message, wow.
Then 12 days status "Shipment information recieved" with DHL.
DHL says they have not yet picked up the parcel. Everbuying says order is shipped. Over and over again.
I logged 7 or 8 tickets. They do react, but do not even read the ticket.
After 12 days I finally got a message "Package picked up" from DHL. And a few hours later "Returned to shipper".
3 tickets and 5 days later I am still waiting on the package shipped message.
I takes a long time but they wil try to fix things.
I'll give it one more try.
Dear Roy,
Thank you for notifying us of your complaint. We apologize for any inconvenience.
We have made improvement for that. All the products have accurate stock quantity now. Gearbest is striving to make improvement for that.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards,
Gearbest.com