Rox N.

I have a lot of aspects to make review about this site. I ordered 64 items.

1. The customer service wasn't bad at all. I've read the reviews of some customers and they said that it's non-existent. It does exist. The problem is, they just keep on saying "Don't worry." all the time. Makes me wonder if it's an auto-reply, but, no I talked to a real person. They answered some questions and even reminded me to pay the orders that I left when I was having second thoughts.

2. When I did pay, suddenly I heard nothing more from them. No confirmation. It was a weekday.

3. I waited for 4 days and after not having been given a confirmed payment notification, I went irate and asked why the site says my payment is still "pending". The customer service agent said, she can't find my payment. I got angrier and asked how a site could be sooooooo disorganized not knowing when a customer has paid. And I paid using Paypal, huh? Finally, I was told, it's a weekend so I have to wait for Monday.

4. On the "SPECIAL INSTRUCTIONS" section, I gave the instruction to declare a smaller amount for customs declaration. They said okay. When the package came, none was declared on the document. The custom taxes were, of course, high.

5. On the same section, I instructed them to declare the REAL amount of the shipping fee. My concern was, they might use a different courier, a cheaper one than what I paid for. I chose the DPEX for the courier. I had a package delivered by DPEX before and there was a DPEX plastic that came along with it. The one I received had no DPEX sign. I wonder if they did use DPEX or some cheap courier like what I feared. There was also no amount of shipping fee declared on the document. Hey! I'm pissed off. Really! So, "Don't worry.", huh?

6. To continue with number #5, the package was sent, not in a box nor a plastic, but a sack. A very dusty and old-looking sack. When I opened it, the clothes in their individual plastics, popped out. They were there, not wrapped in another protective plastic. If it rained, water could get into the sack and soaked the clothes because their individual plastic are torn in some ways. The accessories were not contained in a plastic but just inserted in between the clothes.

7. All orders were correct in terms of design and color, except for 2 tops that I didn't order at all. There were some items which had the wrong size.

8. More than 30 of the items are in excellent condition. The fabric used was really good, they could pass for a Forever 21 item. I'm actually really happy about this as I was expecting to get rags as described by some customers. Actually, there are really good quality items. The stitching is really great.

9. More than 10 are good enough. Some had very transparent fabric. You can't wear them without an underskirt, but the designs are still good.

10. About 10 are just okay. I can't describe them as good. But still wearable.

11. About 5 are really of bad quality. Stitching was terrible. I had to cut some loose thread by a pair of scissors. A pair of pants has a really, really itchy fabric. One dress has a torn part made by a sharp object like scissors. One jumpsuit was very big and scary to wear as it is transparent and the stitching is like it's gonna fall out while you're just walking in a mall and reveal everything you've been hiding. A pair of jacket and shorts has a really really terrible fabric quality. The price is too high for that quality. I can buy the same in a dry market for 1/3 of its price in the website.

12. Shipping was fast even if I had no idea what courier it really was.

In the end, I can say that they do exist. They are a real company. They have really good quality clothes. They have really bad quality clothes. So, like some of here said, online shopping is a hit and miss. I might still buy from them, if they promise to send my items through the courier I paid them for or else, a cheaper courier will do just fine, but I want to see my payment declared on the document. Makes me think they're keeping some portions of the shipping fee.