Thumbnail of user roxannes9

Roxanne S.

Contributor Level

Total Points
122

1 Review by Roxanne

  • DressLily

11/17/15

TERRIBLE SERVICE! Ordered 4 tops... POOR QUALITY. Contacted customer service to return and got a support number... T*******591. Now what? I have tried to contact them to see what I do to return these poor quality shirts and I get no reply.
BUYER BEWARE!

Tip for consumers:
To return something to dress lily you have to mail it to CHINA!!! Don't buy unless you are absolutely sure!! Who knew!! Will not be buying from them again!!

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Roxanne,
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
I have followed up your case and our team has solved it for you in the ticket.
Can you please send us your reply?
Once again we apologize for any inconveniemce we may have caused.
Thank you very much for your cooperation.
Best Regards
Dresslily Customer Service

Roxanne Has Earned 2 Votes

Roxanne S.'s review of DressLily earned 2 Very Helpful votes

Roxanne hasn’t received any thanks yous.

Roxanne doesn’t have any fans yet.

Roxanne isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...