Put simply they don't do what they say they do. I ordered an item that didn't arrive. Any attempt to find out where it went was useless. I never got a refund.
The worst service of any company I have ever encountered in my entire life. Atrocious.
Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team
Rowan Has Earned 14 Votes
Rowan J.'s review of Tmart.com earned 14 Very Helpful votes
Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team