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Ros S.

Contributor Level

Total Points
122

1 Review by Ros

  • Airbnb

10/27/15

Hi

I'm an Airbnb host, and came across this site looking for a solution to a minor technical glitch with my listing. I simply don't understand the reviews i found on here at all... when you book somewhere through airbnb you are booking with a host, not to stay with the actual company itself. I take immense pride in providing a clean, high standard room-in-someone's-house accommodation and go well out of my way to be really helpful to guests... mine arrived late tonight, i made them supper - i don't see anyone writing a good experience on this site, but i sure as anything know alot of people get good experiences using the airbnb service - it's a service, they don't own the accommodations, like the reviews on this site seem to imply. Sure, tonight's guests said their last experience was not a friendly one, but i generally don't hear any bad stories, only good, and plenty of them. Basically it's like a homestay, so why are people comparing it to hotels? Read descriptions, and ask about locations because obviously airbnb aren't going to allow you to see a precise location of a property - you might turn up unannounced pretending you have a reservation. And burgle the place or squat in it. In short, I love airbnb, and will continue to travel the world by having the world come stay with me rather me go anywhere.

P.S. Since reading the other reviews on here, i notice an awful of people claiming to have been scammed... and grumbling about airbnb not sorting it out for them, all these people appear to have not actually booked through airbnb but willingly circumvented the actual airbnb booking process and tried to book direct with a host... and then complain that they are just referred to airbnb's t&cs. Surely if you want the support and backup of Airbnb you must realise you need to book through them, not circumvent them... i'm amazed people would actually think they would still be protected when they complete their booking outside of the company. Airbnb is about connecting with hosts who have a unique place to offer, not some cheap long term rent that you book outside the company, and logically, finding these unique places to stay, is through the company and yes they take a commission and you get a service, and security to a point in return. Of course, the 99.9999% of excellent experiences aren't reported here, they just left a good review on airbnb's actual website and got on with planning their next trip, or some other positive aspect of their life.

Ros Has Earned 2 Votes

Ros S.'s review of Airbnb earned 2 Very Helpful votes

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