Rosie M.'s Profile
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Member since: July 2010
5 Reviews by Rosie
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ModCloth is great when you first discover it. They have a huge selection of clothing and accessories and almost everything looks really cute.
Then you start ordering. I'm basing my review on MULTIPLE transactions and not just one purchase. It's important to really look at images online to get an idea of what fabric is like. Colors online are often misleading and very different in person. Most of the items are quite overpriced, especially when the item arrives and the fabric is disappointingly cheap. I have no problem paying more for a dress if the quality is better.
I've also been burned in the sense that after ordering an item, I did some research into the brand and was able to discover it cheaper at another retailer. Since then, I've always tried to find an item I want cheaper at another site and most of the time I do. (Sometimes the mark-up can be as much as $20).
It's not all bad though. I've gotten a few dresses that I was very happy with, but they were all pretty pricey. There's pretty much no one website where you can find this great selection of vintage and vintage-inspired styles. I think the great thing about Mod is that they have things for many price-points.
As another side note, I ordered many items with the free "savvy saver" shipping and shipping took about a week. I then ordered another item with the $8.00 standard ground shipping and that package arrived literally one day earlier. It's not worth it at all to pay for shipping if you're not in a rush.
Customer service has always been a breeze and I've never had a problem returning anything. Returns are always prompt and they don't take a long time to return funds to your account. It usually only takes 2-3 days after they receive it. I called customer service once and the CSR was really nice and helpful.
I don't want to completely discourage people from shopping with ModCloth because I've found a couple really great dresses, but you need to be smart about it and do research to avoid big disappointments.
I found this site a little by accident because I was trying to find a swimsuit I really wanted but at a discount. I found it on 6pm.com for a great price in my size and was super excited. But, because I'm naturally skeptical, I thought this was too good to be true. I checked out the reviews on SJ and saw that pretty much all the reviews were positive. I went ahead with my order and I am so happy I did! Not only was the price of the item great, but shipping was FREE (unheard of for a site of this nature) and it arrived very quickly. My item was in perfect condition.
Also, I had a customer service issue with logging in (which was completely my fault, by the way) so I called their customer service line. I waited a few minutes, but that is to be expected. The girl who helped me was so kind and helpful I wanted to hug her.
The verdict: I am in love with this website.
This is a somewhat difficult review because on one hand, Plenty of Fish fails as a dating site, but it definitely has potential in the FWB/hook-up/booty call area. I had a few friends try this website so I thought I'd give it a chance but... I noticed a pattern the very night I signed up. I asked myself, why are there so many creepos/pervs on here? And then I realized it's because it's free. Almost every other message is something obscene. (Not the case at all with other sites I've tried). In fact, I wouldn't even call this a dating site. I think the lesson learned is that if you want to meet a better quality of people, you're going to have to pay. If you want to be matched with people you are legitimately compatible with for the potential to find a meaningful relationship, this is not the site for you. I would imagine it would be great for those looking to hook up though.
Not a horrible experience, but not a good one either. My delivery date was pushed back twice, which irritated me, because they did not notify me. I had to find out for myself by checking the website. Items ended up arriving a month after I ordered them.
Ok so the shipping was pushed back; life goes on. I wasn't in a rush to get the items to begin with. When they arrived, one of the shapewear pieces I ordered had one leg noticeably shorter than the other. I knew they were non-returnable when I bought them, and the price was right... but it leaves a bad taste in my mouth that they would ship an irregular item. But, in the end, I guess you get what you pay for, right? And the three other items I ordered were all perfect and I am happy with them.
Like I said, it wasn't a terrible experience, but I definitely won't be using Haute Look again. I can get better deals elsewhere from places that honor their shipping schedule and won't ship me defective merchandise.
I ordered a dress online from Ideeli and then I read the reviews here. They really had me scared and regretting my decision! However, my order ended up shipping 5 days sooner than it was scheduled to, and it arrived very soon after. Nothing was wrong with it, and it was the correct size. They even shipped it with a hanger, but I will say I don't feel the dress was packed tightly enough (I could feel it moving around in the box). I don't doubt that all these people had really unpleasant experiences with Ideeli, but mine was actually exactly what I would expect from a site such as this. I had no problems at all.
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I've been a ModCloth customer for years. I love their selection, and they have a fair amount of promotions....