Thumbnail of user rosew42

Rose W.

Contributor Level

Total Points
93

1 Review by Rose

  • DressLily

2/5/16

I bought a jacket back on dec 24th and my order still hasn't arrived at all! Its been a month already and still no jacket.

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Rose W
Thank you for notifying us of your complaint.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
For your order ***2788 we have shipped out, we will send an email to you to state the detail information.
And we have offered you the solution in the mail, could you please kindly check your account?
Once again we apologize for any inconvenience we may have caused.
Thank you very much for your cooperation.
Best Regards
Dresslily Customer Service

Rose Has Earned 13 Votes

Rose W.'s review of DressLily earned 13 Very Helpful votes

Rose hasn’t received any thanks yous.

Rose doesn’t have any fans yet.

Rose isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...