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I have received the email from JJS House and have responded. I am now waiting for the partial refund they have promised. I need this partial refund so that I can have the dresses fixed in time for my wedding. I am on a very tight budget and do not have extra money laying around to pay in advance to have the repairs done. My wedding is in a couple of weeks, praying the dresses can be fixed in time. I will keep this review updated as this process goes along. I updated my first review as well.
Rosetta S.'s review of JJ's House earned 2 Very Helpful votes
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Thank you for your sharing.
Sorry that we did not meet your expectation this time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems.
Your satisfaction is the most important thing to us. We have contacted you and reached an agreement. We have sent you an email. Would you please confirm me back and share your new feedback?
For any issues, you may send emails to feedback@jjshouse.com with the title ”SJ + your order number + your issue”. Our Customer Service Team will handle it promptly and find the best solution for you.
Thank you for your time.
JJsHouse service team
Feedback@jjshouse com.