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I booked a room with booking.com and when I arrived (from another state), the hotel in which we had a reservation was overbooked and had no record of our reservation. I tried for over a day to contact the site by phone. No response. I tried by email. No response. We were left without a hotel after 14 hours of travel and with out customer service from booking or the hotel. It is three days later and I have not heard anything from booking.
Rose S.'s review of Booking.com earned 6 Very Helpful votes
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