Rose D.

I was a member of this site for five years, and never had a problem with them. I have always tried to follow guidelines to the tee. I Moved and bought a new house, reported the change of address and reason why their was a change of address. Did a few offers-mostly penny videos, and a couple of external offers. Went to use the $23 I earned to order a birthday gift for my niece and the next this I knew, Yes! Account Banned. At first they wanted proof of Identity, and of course I thought it was because of the move since they don't allow multiple accounts, and a lot of Internet companies do recycle Ip address. So, I sent in the proof they asked for. The next thing I knew they were asking for information as to how I complete offers (seriously, nothing had changed in five years). Did not complete multiple offers at the same time, I did not receive credit for offers for doing offers and then complete them as they had accused me of, (Which if you don't complete the offer, it won't credit anyways.)... Yes, did not complete all offers that I opened but that is mostly because the offer links were outdated and were either no longer offered, filled, or just replaced with other offers.,. There rules are simple if you complete an offer with fake information, or are not interested in the offer and complete it then yes you can get banned, or get points revoked. So like everyone else on the site I simply just did not complete, and clicked off, however, none of them credited and that is within rules allotment. A click does not mean you have to complete, you just have to complete with correct information and be interested in the offer. When that came back fine they decided to try to accuse me of Clicking off videos just after credit. After five years, I am shocked and disappointed in this company. It is not easy to earn money on this site, and it can take serious time.

One other complaint is I had already turned off the chat box as it was a joke. The shout box is suppose to be for help, however, a lot of times their is no help. I have seen people banned recently for asking for help and because they asked the question multiple time then they of course got banned for spamming... Asking anything or repeating anything more than once in the chat box can be considered spam and is a bannable offense. The problem is if they are not helping people and someone who is new does not know how to work the site then how else are they suppose to learn. They get banned for asking for help and don't know that asking twice is bannable, and then they get banned. This is just wrong. The Admin have nothing more than Power Trips.

I started using this web site less and less because of the issues I was seeing, and I do believe this is why they got their panties in the ruffles. If I had changed nothing in the way I used the site in five years and all of a sudden the problem is me, then more than than likely their is a problem with the web site or Admin. And if you do have a problem do expect to wait 2 or more days for help because that is how long it takes to get an answer back or get things resolved.

This use to be a great web site and now it is a joke.