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Items were very different that advertised in the photos - the clothing items smelled like gasoline/strong chemical factory smell - Of the 7 items I ordered, I still have not received two and have tried contacting the company regarding this with no response - they also do not clearly display on their website that this clothing company is based in China - they claim a 30 day accepted returns guarantee, but with no money back, only 'credit' toward buying more items - oh and if you want to return something you can pay the international shipping to China, which is more than the clothing is worth in the first place. Overall, I'm very disappointed and would never buy anything from this company again.
Rose B.'s review of Rosegal earned 5 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear friend,
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction.
We will be very appreciate it that if you can tell us your full order number(invoice ID), we will deal with it for you.
Best Regards
Rosegal Customer Service