I just discovered today that for the whole last year, I have had this recurring charge of $12.97 from freeshipping.com for a nonexistent service that I supposedly signed up for. Since I have auto bank pay on my charge card statements, I was not able to view the charges or payments made every month.
I was SHOCKED to find that they were charging me $12.97 MONTHLY since August 2014! For nothing in exchange. This is another term for Highway Robbery.
When I called them to complain, they told me that I signed up for the free trial membership when I purchased a textbook online and that I did not cancel the trial membership within the 30 day trial period.
I called them twice, and told me that they would refund me only for one month subscription even though I specifically told them I was cancelling my membership. I asked them what service was I subscribing to when I hardly purchase anything online other than a book or two every school semester.
I advise everyone to BEWARE of this company, they tell you they are PROCESSING YOUR REFUND but what refund are they talking about. There are too many loopholes. They tell you that you signed up for free trial membership online and were given a 30 day to cancel
Their words are. Misleading. I never received any service from this company, much less any free shipping that they claim to provide.
I requested a total refund of the charges made to me, but they declined.
This is a SCAM!
Hi Rosalyn, unfortunately, I am unable to process any further refunds as you have gone to your bank regarding this issue. We will now be dealing with your bank directly regarding this. Please let me know if you have any other questions. Thanks!