Ron W.

I have had two properties listed with VRBO for over 12 years. What with mergers and policy changes it now requires me to visit my listing 12 times a year to update the calendar that is not maditory to use. Also and guest who waited two years to post a review of one our properties believing some black marks in the the Knotty Pine varnish were mold by the shower. Nope Knotty pine turns black when exposed to any water spray. Never the less I contacted them and they would not remove it. However, their policy has not changed. A review must be posted within 12 months of a guests stay. That one was two years. When I asked why the policy change requiring 12 months the response was, "We found that postings after 12 months were malicious complaints Dah. So why when I bring this one to their attention wouldn't they want to correct or bring it in compliance with their new updated policy? I have heard they are desperate for negative complaints to counter the owner embellished anonymous postings. When I started they were the only game in town. Not true anymore. If at my renewal times that review is still posted I will not renew with them. I check my location Birch Bay Vacation rentals and 5 sites came up before VRBO on a goggle search..