Ron W.

I subscribed to this site because I moved to Guatemala to retire and climb some volcanoes but I wanted to continue to get my sports channels. Satellite Direct has been a joke from the word go.

They claim to have 24/7 customer support but honestly there is no one working on the weekend. When I text to customer support "prompt response" means 2-3 days. I tried to get one game up until halftime then gave up. 3 days later they claimed they had the game started 10 minutes after kickoff. A bald faced lie.

Just now the signal on the ProBowl stopped and I reported it. I've tried resetting it, tried every NBC channel, reported it, I promise you it will be Wednesday before they respond with "what are you talking about, we fixed that right away".

Don't bother with Satellite Direct. It blows.