Same story as everyone else, no product, no refund. I even talked to a representative and was told that the product was in stock. Paid extra for ups blue, waited and waited, but no product. I went on their website and of course order number not found. I ordered the charger on 08/29/13. Chatted with the company on 09/05/13 & was told that the product was on back order & no ETA. Still have not received a refund. They continue to accept orders for the same product online even though they know they don't have the product. Bad business