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Lost the heater I ordered in transit and did not try to fix things until 4 weeks later, after numerous emails and phone calls, by re-shipping another. This heater was also bungled by Home Perfect's shipper, AM Trucking. Home Perfect's response to me this time was to just cancel the order and refund my money which I did not ask for. I needed this heater and their service to me was just terrible. Do not do business with this company. They have no idea want customer service means.
Ron O.'s review of Home Perfect earned 4 Very Helpful votes
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I ordered a 24" x 12" x 5 foot duct on Thursday 12-14 that I needed by 12-22. Plenty of time...
Money was refunded but I asked them to notify me if misplaced items found. Otherwise, bait & switch?
