Ust finished trying to book a place through Agoda... I have used them before (ok. Though communication/hard to reach... a big issue) This time they were a disaster; with, I'm quite sure, an attempt to scam me, which they did. Here is their angle, if you are like most, "booking now pay later".: When you go to pay, a few days before the penalty date (usually 3 days) AND if the place you have booked is not in big demand, you are OK. In our case it was other... the place we booked Grand Inn (Jalan Penang) Penang, we found out later was in demand... and so when I went to pay, I could not get Agoda to take payment on their online site... Timed out well before time... 10 times. They cancelled my booking... I could never get them on phone. I did get my money back, but they are trying to keep the booking fee. SCAM ALERT