Ron H.

This was the worst experience for a family vacation I can ever remember. Traveling clear across the country from AZ, arriving in the evening, and finding out the property never received confirmation from the host of our arrival. We had a reservation number, received multiple system generated emails prepping us for the trip and no indication that anything was wrong. Then, when they do finally reach you it was AirBnB doing all the apologizing and back pedaling because of the lack of professionalism of the host. Sorry, but all the good reviews I did see before booking make me feel that they are there because Airbnb put them there. Now that I did the research outside their site I see I am one of so many that have made the mistake of working with this company. To everyone, use VRBO or any other service but this one.