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rom m.

Contributor Level

Total Points
90

1 Review by rom

  • iHerb

1/16/14

After 12 WEEKS ordered not yet arrived.
Customer Service asks me to "BE PATIENT" and says this delay is on the the customs (and dare tell me I should call customs before future orders.")

Point is customs always contact clients in order to clear package or inform them it is kept. They NEVER CONTACTED me and I called them to confirm that.

Then after 12 weeks, the package hasn't even reached Europe which makes me think it NEVER LEFT the US.

Of course NO REFUND.

I would add that customer service is IMPOLITE and DOESN'T READ fully emails.

AVOID AT ALL COST FOR INTERNATIONAL DELIVERY!

rom Has Earned 10 Votes

Rom M.'s review of iHerb earned 10 Very Helpful votes

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