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Ordered December 20,2015. It's now January 28,2016 and have not received anything. Emailed customer service and also haven't heard back. I contacted my credit card company for chargeback. This company deserves to go broke!
Rojelio M.'s review of DressLily earned 9 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
DearRojelio M
Thank you for your important feedback and for letting us about your experience with us.
We want to extend our sincere apologies for the problems you have experienced.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Dresslily Customer Service