I booked a flight for a business trip with this company, i never recieved a call from them and with out telling me they cancelled the flight only for me to call back and get charged $120 more for the same flight WHILE THEY WERE STILL HOLDING MY FIRST PAYMENT after waiting on hold for 30 min then they transfered me again to do a "verification" on my card EVEN THOUGH I WAS JUST CHARGED AGAIN FOR THE SECOND FLIGHT which they say they make 1st time customers do i was ON HOLD for 56 minutes so i called from another line and the guy who was ridiculously rude told me that wait time is normal and theres nothing they can do, ive been traveling for years and buying flights from different sites and have never dealt with a morr unprofessional $#*! backwards company in my life i will never do business with them again! An hour and 30 mins later and still on hold with 2 payments held. Save your time and your money and book with another company.