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Rodolfo H.

Contributor Level

Total Points
92

1 Review by Rodolfo

  • Warby Parker

6/19/15

I ordered from Warby Parker almost 3 weeks ago and I am still waiting for the glasses. The first issue I had was that the rep called my doctor and she said they were not able to find my prescription. I called and my doctor found it immediately and emailed and faxed it to them. The next day I receive an email confirming that my prescriptiom was received but I also receive an email from the rep letting me know that they do not have the prescription (?). I email her back and she indicates it was an oversight and that they do have my prescription and that my glasses are being prepared. I get a shipping confirmation a couple of days later; however, after checking for 4 days the status of my shipment, the status does not change. I decide to call and they tell me there was an issue with my shipment and that they will get me a new pair and overnight it. 5 days later I am still waiting for my glasses...

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Rodolfo H.'s review of Warby Parker earned 12 Very Helpful votes

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