Rodger A.

Ebay really doesn't give a hoot about the consumer or the seller for that matter. Once they get your money they are done. And how about that money back guarantee, good luck in getting your money back in a timely manner. Once they have your money they put road blocks all along the way to stall you from getting your money back. I guess they are collecting as much interest as possible. Grant it one purchase that has gone wrong is not much but if, let's say 1000 bad transactions occur daily then it starts to add up.
They just tell you have to wait another 4 days and then another 4 days, etc.

They also scam you on shipping and handling charges, they will charge you tax on the postage portion if your state mandates they collect state sales tax. However, states do not collect tax on postage; they will only collect tax on handling if the seller states there is a handling fee for the transaction. They are committing fraud flat out! I have been charged tax on several transactions that should never have been taxed on the postage part of the purchase. They are just taking these monies and putting it in their pockets.
And what does their CS say? I'm sorry but that's just how the system works.