I ordered shoes from this site for my children, they were not true to size. I have been trying for 5 days to quit my membership and each time I call there is either a problem with the phone line or the wait time is over a hour long wait. This is horrible business! I would Not recommend this company to any one! If you do purchase from them DO NOT sign up for the fake VIP membership once on it they will continue to charge your account and not let you quit the membership!