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Rob W.

Contributor Level

Total Points
92

1 Review by Rob

  • ItsHD

7/7/12

I was looking for a video which was for a time available to watch for free at www.youtube.com, but it was removed -- maybe due to copyright, but I'm not sure. I searched for the video using www.google.com, and found a website called www.movie25.com which claimed they would show the video for free. When I clicked the link, it told me that I had to register with www.itsHD.com and give my credit card info. Like a fool, I registered, but once I realized how involved it all was, I started to fear that canceling would be even more involved, and that I might incur a whole bunch of unwanted expense. I called itsHD's office, and they actually seemed helpful in a way at first about helping me cancel, but I still became outraged that the whole thing happened in the first place because they said that they didn't even have the video I wanted. I asked the operator how this could be, and she said that I must have got bumped to them from another website (as if, whoops, things like this happen just by accident). She claimed that they were not affiliated with movie25, but this sounded really fishy to me. I asked her if she knew what "bait 'n switch" means. She would not answer my question, and after I demanded an answer, she put me on hold, and some other woman (a supervisor?) came on. I asked where they were, and she said that they were in the Caribean (nothing more specific), but that their main office was in U. K. I wondered because my card and I are in U.S. and I didn't know if they were beyond the reach of U.S. law. -- to be continued --

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