Rob T.

First of all their customer service is nonchalant and is borderline disrespectful. They claim that you pay a one time fee which is a lie. The charge you for using your mls and unlike other websites they do this on an annual basis without notifying you ahead of time. The fee to add your MLS is $100 and it be careful because you will get debited a year from the date you start with them.
Their services are so bad that I no longer use them after paying to set up my site.
Their CRM and tools are very lacking and ambiguous. I could set up a website using HTML easier than using their crap and it's hard to customize.
I would never recommend them to anyone wanting a decent real estate website. They sucker you in with their claims of a one time $99 fee which is totally untrue.

I despise this company and everything they stand for. They've made life miserable for anyone trying to purchase foreclosures. They charge needless fees that you can avoid when you purchase a fannie mae, freddie mac or HUD property. Also, you have to use a credit card to bid on their site. If you make the mistake of using a bank card they place a $2500 hold on your account which takes a while to remove. This is not outlined or disclosed ahead of time and can cause a lot of anguish if you don't keep large amounts of cash in your checking account.
I've bid on several houses and invested in several but I've never had any success with auction.com and hope the banks see the mistake they are making by using them.