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Rob L.

Contributor Level

Total Points
80

1 Review by Rob

  • SaferWholesale

5/3/15
Verified purchase

I do not recommend this company at all. I have had problems from after I paid all the way to the end of received MSO information.
First 2 weeks into the order they say they don't have the one I paid for and they are shipping a different one. The I get a call from UPS saying they can't deliver because they can off-load. So I call the PM says he will work it out after 36 hours no return call. So I'm stuck going to get UTV 50 miles from my house. FYI this was supposed to expedited shipping to my door and off-loaded. When I see the box at ups low and behold the unit is not assembled. I had no idea I had to assemble. So then I get it assembled and learn I don't have paperwork to license it. Call them again with this issue and they say they took care of it and I should be receiving it. Well It's been 2 weeks from day they said they mailed it and still haven't received it. Called again and said they would have to call manufacturer and have another sent to them and then they send to me.
So long story short - I don't recommend this company. Very unpleasant to work with. I spent $7775 on my purchase you'd think they would at least do what they say. After the fact I started doing research and found they have law suits and major complaints all over the country.
Do yourself a favor and don't buy from them!
I WON"T BUY FROM THEM EVER AGAIN.

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

Hello, I apologize for the inconvenience. Please know that we aim to satisfy each and everyone of our customers.
On rare occasions the supplier runs out of stock on those units and we have to offer the customer an upgrade for a similar/better model.
I truly apologize for the inconvenience with the shipping please call us so we can reach an agreement that will make you satisfied.
These units are dropped shipped from the supplier's warehouse to you. For the most part we have diagrams and videos on how to assemble these units. I can provide those to you per your request.
As far as your title we request the paperwork from the supplier and you should have received it by now. If not then you should be getting it no later than this week.
If you have any problems with the machine please do not hesitate to call in and talk to our parts/warranty dept. they can answer and questions or concerns you might have with the vehicle.

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