Robin M.

I find lots of great deals on here and never disappointed when it comes to what I receive. You can't beat the free shipping when you spend over $50... now for the selling part... I'm a little disappointed. It took about 2 months before my items were ready to be priced. I was reimbursed for the shipping fees for sending my clothes because of the delay. However, many of the clothes that were deemed not "sellable" were in good condition when I sent them. They all had a similar black mark on them. I know that I would've never sent in the clothes in the condition that they were returned to me. Even so, about 75% of my clothes were accepted but only about 10% have sold. They are slowly selling.

I've purchased two pairs of shoes. The first pair of shoes were reasonably priced and we're just as described. However, the rubber on the second pair of shoes was discolored. I immediately initiated a return on the basis of item not as described. A return label was emailed and I received my refund within 1 week.