They don't care about you. They lure you in with a promotional price and then auto renew with your credit card at a higher amount - much higher! But that's not the worst...
Ladies, there are scammers who are preying on women and try to get you to trust them and then they want money. Especially if you are a little older. Usually they are widows with a high income and a nice picture - but it's not real. They will put off meeting with you (in my case, boo hoo i'm a widow and haven't dated in 8 years and I need to get to know someone first) and then worm their way into your psyche with texts every morning and phone calls at night and words like I just want to love someone again... and then guess what they want. Money!
So I called match to report the guy and to see if they will do something since I never renewed they did but automatically but nope - they don't care - they've got ya. IMHO - try ANY other dating site but this. It's gross.