Thumbnail of user robinh38

Robin H.

Contributor Level

Total Points
82

1 Review by Robin

  • Hotels.com

10/24/14

Hotels.com won't let you post honest reviews of hotels if they are negative. We recently stayed in a hotel that had blood on the comforter and were moved to another room. The 2nd room had dark human hairs all over the pillows. Hotels.com refused to post two attempts to report this honest account of our experience (there was no swearing, no posting of pricing info, no websites...)--I abided by their posting rules. This makes me HIGHLY suspect and distrustful of any hotels.com review. I will not be using hotels.com to book hotels in the future because I can't trust their reviews!

Tip for consumers:
Buyer beware -- they don't allow honest, negative reviews of hotels so you may not get a true picture of how terrible a hotel really is!

Service
Value
Quality

Robin Has Earned 2 Votes

Robin H.'s review of Hotels.com earned 2 Very Helpful votes

Robin hasn’t received any thanks yous.

Robin doesn’t have any fans yet.

Robin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mariskaa1
4/16/24

I would prefer to give this company a half a star. It was very easy to book my room and get a...

Thumbnail of user kenw754
3/26/24

Do NOT rent from Hotels.com. I rented a room, they took my money, never sent me a conformation...