I ordered a selfie stick for a Christmas gift, I could have bought one anywhere & paid less! My husband opened it Christmas morning & it didn't work after replacing the battery it turned on but the stick is so flimsy it will not hold up the phone verically. When I checked the LS website on returning defective products I found that I should have opened & tried it within 14 days or I cannot return anything! Most stores give you more time to return a Christmas gift & even more for a defective item this is ridiculous & I will not be ordering from them again.