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Rob H.

Contributor Level

Total Points
83

1 Review by Rob

  • eFoodDepot

4/19/16

I received my order. However, it is missing some items. I tried to contact eFoodDepot on emails, website contact form, and voice mail. No one responded to me. FYI, they don't have life customer service. When you call their phone #, you are connected to a voice mail. I am still waiting for them to respond to resolve the missing items. They still owe me about $14. Stay away from them. They are the worse online store I have dealt with.

Here is my update on 4/26/2016: The store finally contacted me by email after 10 days. They asked for picture of the shipping list and offered a gift card if it was true that the items were missing. I told them I preferred to get the missing items shipped to me or my card credited for those missing items. So, I am hoping my issue with them will get taken care of soon.

Tip for consumers:
Stay away from them. Even though their price is slightly cheaper by couple pennies, it is not worth it since they missed shipping some of my items. So, it actually costs me a lot more to buy from their website. In addition, if you have issues with them, you cannot contact them to get it resolved. Their phone number leads to voice mail and no one calls back. No one responds to emails either.

Service
Value
Shipping
Returns
Quality

Rob Has Earned 3 Votes

Rob H.'s review of eFoodDepot earned 3 Very Helpful votes

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