Robert W.

I've bought a ton of stuff from Newegg over many years. They generally have done a good job in the past but lately the service after an order has gotten stupidly bad. It takes them days to actually ship something after your order. Oh, but you can pay extra money if you want it shipped quicker with an extra expedited handling fee. For more money they ship in the same time frame as their competition. When they finally do ship it they use some sort of fedex to USPS transfer system that is slow as hell and you can't even get an estimated date of arrival while en-route. Currently, an order placed for something as easy as a couple of thumb drives, place on June 23rd, has still not arrived by EOD on July 1. That is SO below the industry standard. You're about to run off a legacy customer NewEgg.