Robert S.

Looking for Honda sales rep online, I happened upon WiseSales.com. I ordered a Honda EU7000IS Generator on June 15,2015. Said item was in stock and I gave my credit card info for payment. They charged my credit card immediately, and after a week, having not heard from them, I called customer service. I was told the generator was back-ordered and would be available in early July. I was told that it is company policy to bill the credit card prior to shipping when I inquired why they would biledl me for something they did not have. Called in July, still back ordered. July 17, I called back again and was told the end of July. Called Honda Corporate to find one available, they had numerous generators on hand and couldn't understand the shortage WiseSales was experiencing. Called Wise again, told them what I had just learned from Honda and Wise says Honda doesn't know what is in their warehouse. Cancelled the order at that time. Was told 7-10 days for reimbursement. Then called Electric Generators Direct and had my new EU7000 within the week. Needless to say, stay well away from this company. They are using the money people send them for product to operate on. This is dishonest and likely illegal. Based on reviews, I've had the exact experience that 100 others have had.