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I ordered thinking they were a Magellan dealer, that was only a bait and switch. I got the GPS and it locked on the start screen. The GPS looked like it was used for a hockey puck. I even get the joy of paying the return shipping. When the people you talk with don't even speak english, HANG UP!
They refunded my money, but shipping one way only
Robert P.'s review of FactoryOutletStore.com earned 4 Very Helpful votes
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I ordered a Norelco Shaver open box and they sent it by USPS with tracking and no insurance, when...
This website sent me a used phone instead of a new one that wasn't compatible with my phone...
Hello Robert P.
Thank you for order with us here at FactoryOutletStore.com. We sincerely apologized and regret that you were not happy with the refurbished item purchased with us.
We do show that the item was successfully returned and refunded the full purchase price of the item. We would like to extend a 10% Discount on your next purchase with us for the inconvenience that this has caused.
Please feel free to contact our US Based Customer Relations Department at 646-367-6141 Monday thru Friday 9am to 4pm Eastern/Standard.