I purchased two tickets recently but didnt know it was at the wrong theaters, so i had to repurchase for that theater, I tried contacting Fandango today on a Monday to request a refund and they denied it due to a 2 hour refund window. I was astonished, I've never in my life heard of a 2 hour refund window. They should have at least stated it prior to the purchase of the tickets rather than deny the customer. So at the end of the night I payed DOUBLE for a location mistake. Will definitely NEVER EVER EVER use the Fandango company ever again.