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Paid $35 yesterday to make my resume. Today I have to send to 5 companies before days end. All 5 contacted me and I told them I would have it to the today. Cannot get online and download it now. Site is all messed up or something. Tred live chat at 2pm and they said try it again in a few hours. Now it 4:30 and still doesnt work. Tried live chat and no one is there. Timed out several times for no response. I want my money back! I am going to call my card company and request a charge back. TERRIBLE SERVICE! I have 30 minutes to write another and send it. Ugh.
Robert F.'s review of LiveCareer earned 3 Very Helpful votes
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Robert F.,
I’m very sorry that you have had this experience with our service. We had our system update yesterday. I accessed your account, downloaded a copy of your resume in PDF and MS Word formats, and will send them to you. I have refunded the $34.95 as well. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. Your feedback will be forwarded to our Product team. Please contact me again directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer