Robert F.

The best part about Amazon is their return policy. When something goes wrong, they pay shipping both ways. I have returned items and received my refund before the UPS driver picked up the package. Their customer service is knowledgeable and understanding. Their Prime 2 day shipping is fantastic. I do a lot of business with amazon and not only are they price competitive, but get the merchandise to your front door very quickly.

Purchased an hp tablet while they offered a $25.00 gift card on purchase. They could not get the gift card to me or many many others who did the same. They claimed there was a glitch in their system. My credit card company made good for their poor effort.

Scam Scam Scam. Purchased a Samsung LED tv. Received a call from Abe the next day. He said the TV I will get at that price is not made in Japan, but one made in Malaysia with bad parts. For $200.00 more I can get one made in Japan. When I refused to bite they wanted to add $100.00 for shipping insurance. I told them to cancel the order. They never did. They will hang up my credit card because it is a pending charge and cannot be disputed. I called Samsung and they said Abe lied... no such thing about different TV's of the same model made in different places. This is a boiler room bait and switch operation. DO NOT PURCHASE FROM ABES OF MAINE

"From my personal experience, stay away. I finally learned my lesson after several items I ordered had to be returned due to defects. Keep in mind, it is not easy to return to them. They make you jump through hoops and so not answer your emails promptly. This last order, 2 solar lights, 1 came damaged in the box. I asked them to just replace the broken one. They wanted a sample of my DNA and proof of purchase which they already knew I purchased it from them. Ridiculous and anyone contemplating from purchasing from them should think twice. Their refurbished items are really damaged items. I purchased a tablet that arrived with a scratched screen. The scratch was so deep that if you ran your finger across it, you would cut yourself. I had to send 8 pictures of the scratch before they allowed me to send it back for a refund. If you ever got that feeling that you were not dealing with an on the up company, purchasing from them will make you feel that way."