I'm happy with the answer they gave me if only the $15 was all they charged. What the $#*!s did was charge my card another $5 then another $22 on the same day! So now I'm at $42. I canceled my subscription online before I realized the extra charge. Then, they had the nerve to charge me $32 on the first of the month! Furious, I called and got a recording that is set up to cancel your ALREADY canceled subscription and refund the monthly subscription, however, there is no way to speak to a live person or get a refund for the additional $27. Justanswer is a scam Do not waste your money!