Roberta M.

I wish I could give 0 starts. I ordered two items from this website. First time customer. One of the items arrived one week later which is not bad but the other item was missing even if my credit card was charged for both items! I called and they said they would send the other item right away and that i would get it in few days. Few days later i did not receive the item and called them back. They finally said that the item was in back order and that i would receive it 2 months later. I placed my order on June 9 and I was only going to receive the item on August 18. What a joke! I asked them to cancel the item and refund the money they charged for the item they did not send. They said they would do that but i waited for an email cancelation and refund and did not receive it. I asked the representative why i did not receive the email cancelation and he said i would still receive it in the next 24/48 hours. I got upset and said that i did not understand this policy and the representative hung up on my face and never apologized for the mistake. I buy things online a lot and i would never recommend this website. I am hoping to receive the money back for the item they never sent or even had on stock!